Delivery


Here are some frequently asked quesitons about Otto London delivery.


Delivery Page

How much does shipping cost ?

UK free delivery
Europe £5
Rest if the world £12

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What methods of delivery do you offer and how much do they cost?

We use Royal Mail Postal service in the UK for worldwide delivery.
UK free delivery
Europe £5
Rest if the world £12

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How long does delivery take?

Currently 4-5 working days

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Where do you ship to?

Worldwide

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Can can I track my order?

We will let you know when your order has been shipped and give you a tracking code.

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Do you deliver to PO BOX addresses?

We do not deliver to PO Box Addresses at present to prevent fraudulent activity and protect our customers.

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Do you deliver to my address?

We deliver to most of Europe, USA/Canada, Rest of the world. We will advise you if we cannot deliver to your country of domicile.

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Do you deliver or send products outside the United Kingdom?

Yes.

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What happens if I am out when you deliver?

The local postal service should leave a card to inform you they attempted to deliver. Sometimes the parcel will be returned to us as no one was available to accept delivery. In this case we will cancel your order and refund you the costs minus our admin costs for postage.

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Can you deliver to a different address than my billing address?

Yes.

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